Belhassen Seghaier,
giving, helping, participating

Education - Tunisia

Belhassen Seghaier is one of those people who are not shy about their interest in their work: “ADSL is my world. I like working with landlines, making progress with the customer thanks to the advanced technical capability of technology and wide scope of action.”

 

Belhassen, in Tunisia

 

Belhassen joined Orange Tunisia in 2010 as a Level 2 manager – dedicated to solving technical problems - and in 2012 he moved to the customer service department
where he leads a team of 10 people, each of them handling around fifty calls a day. As a child, however, Belhassen had other dreams. At age 8 he was dreaming of mechanics and aviation, but poor eyesight and lack of funds made him turn towards engineering. In Tunis, where he was born and grew up, he went to primary and secondary school before training as an advanced technician in business management.

"Joy is the goal"

His humanity is at the heart of his actions. “Giving, helping, taking part and sharing are the magic words for me, in a social equation where joy is the goal.” At 36, Belhassen’s eyes beam when he remembers his first experience in charity work with the Orange Foundation, on 14 January 2012. “It was sometime after the Jasmine
Revolution, I was able to help distribute donations (food, clothing, etc.) thanks to the Foundation, which had asked the employees of Orange Tunisia to come and help disadvantaged families in Sidi Aïch (in the centre of the country). It was an emotional situation, finding oneself face to face with people who had many, but simple, needs.”

The Foundation acts in emergency situations that arise in countries where the Group operates. And Belhassen, who dreams of a better world for everyone, didn’t stop there. Soon, still with the Foundation, he got involved with Le Pari de L’Enfance NGO (founded in 2003 by Aman Merabet), which works with children with autism: the first initiative in Tunisia that is part of the program focusing on those rejected because of their financial situation, health, or disability. “At the organisation’s premises I met a dedicated team and children with specific educational needs – who taught me a great deal very simply. I danced with them, sang and made pictures. With Orange Tunisia, charity is not just about financial aid; human involvement takes precedence.” Because charity is a shared blessing.

Portrait by Nouara Benaï

 

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