Stella Tam : portrait of a real professional and good hearted woman

She is a very good professional with a big heart dedicated to others.
She is from Hong Kong and works in a multi-cultural environment.
On March 8th, the international women‘s day, we wanted to pay tribute to one of our nice colleague. Discover Stella TAM.

Stella, what‘s your job and your professional context ?

I work for Orange and I am based in Hong Kong. Within the Innovation, Marketing and Technology (IMT) Division I am responsible for International Carriers’ communications in Asia. I am in charge of internal, external and commercial communications in Asia. This includes Hong Kong, Singapore, Japan, South Korea, Taiwan and India.

I report to Paris.
I am the bridge between my colleagues in these countries and Paris and between IMT and Orange.

I organize wholesale focused events to promote Orange’s International Carriers in Asia. For example, every September in Philippines, 1500 delegates mostly from Asia but also from the USA, Europe and EMEA attend the “ Asian Carriers Conference” where they are discussing about wholesale business .We are usually the sponsor of this event. I take care of all the communication aspects including organizing sponsorship and also sales / customers meetings. This is a very exciting, challenging job working with France and different countries in Asia and likewise very fulfilling.

Stella Tam Hong Kong

 
You are Chinese from Hong Kong and how do you manage working in a multi- cultural environment?

Yes I am Chinese and I was born in Hong Kong. As you may remember in 1997 Hong Kong was hand over back to China but it still is a multi-cultural city with Chinese and Western people. I do perceive myself as a multicultural person. I studied, lived and worked in Vancouver, Canada for 7 years and then came back to Hong Kong. Asian countries are very culturally diverse. In order to get the job done, you have to harmonize between the different cultures, different working behaviors. For example, the French go for details, a lot of analysis and they are looking for high quality of work. In Honk Kong, we are very adaptable and we expect quick responses, decisions. Each culture has its good points.

In Japan and Korea, they have to follow the procedures, the hierarchy. Even if you need a customer reference, it will be difficult to get, even impossible. In South Asia like Malaysia, Thailand it’s easier to get this information as managers can make their own decisions or are able to get approval quickly. When you know the cultural specificities of each country and company, you know what to do best and I try to get the middle point.

 
Why are you committed to volunteering activities?

I think in the world right now, there are a lot of under privileged persons.
I feel me and my family are very fortunate as we have more than enough in terms of education, food…If we can help, we should help people who are suffering.
I have been really happy to have the opportunity to help others, to be part of the Orange solidarity week. For the last 2 years, I proposed to collect donations for the Hong Kong Salvation Army. In 2014, 30 kgs of clothes and 10 kgs of various items were donated. In 2015, 6 cartons and 4 bags of recycled clothes, shoes, books, and miscellaneous items were also given.

Stella Tam Hong Kong

I also encourage my children to do volunteering, philanthropy work. This year I helped my 15 years old daughter to organize a sport day event with the Crossroads Foundation for the underprivileged children. It meant renting a shuttle bus and a sports venue, finding free food for the meal. The kids enjoyed playing different sports including football, frisbee and capture the flag game on that day. I am glad to share solidarity value with my family because it‘s very educational and I think children should start lending the helping hands when they are young.
 

1 comment

Wednesday 9 March 2016 11:04 by Vipul Arora

Great post and it does total justice to Stella who is an extremely committed professional and an excellent person to converse with. Wish her success always in her role in Orange as well as in her activites for the benefit of society at large.

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